Privacy Policy – Cosmiyana
Effective Date: 5 December 2025
1. Introduction
At Cosmiyana (“we,” “our,” or “us”), your privacy is important.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or request healing services.
By submitting your details through any form or contacting us, you agree to the practices described below.
2. Information We Collect
2.1 Information You Provide
When you request a session, contact us, or fill out a form, we may collect:
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Name
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Email address
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Phone number (including WhatsApp number)
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Your questions or concerns
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Optional details you choose to share about life challenges, emotional concerns, or what you seek healing for
(We do NOT require medical reports, personal identification documents, or sensitive personal data.
2.2 Automatically Collected Information
When you visit our website, certain non-personal information may be collected automatically, such as:
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IP address
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Browser type
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Device information
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Cookies (if enabled)
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Pages visited
This information helps us improve our website and user experience.
3. How We Use Your Information
We use the information you provide to:
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Respond to your inquiries
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Schedule and deliver healing sessions
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Provide personalized guidance
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Send updates or communication related to your sessions
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Improve our website and services
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Maintain internal records as required
We do not use your information for unsolicited marketing.
4. How We Protect Your Information
We take reasonable precautions to keep your information safe. This includes:
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Secure storage of all client submissions
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Restricted access—only Cosmiyana handles your data
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Using trusted tools (such as email and WhatsApp) for essential communication only
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Never sharing or selling your information to third parties
While we follow best practices, no method of online transmission can guarantee 100% security.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
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WhatsApp (as part of communication with you)
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Email service providers
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Legal authorities, only if required by law
Any third-party tools used have their own privacy policies.
6. Your Rights
You have the right to:
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Request a copy of the information we hold about you
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Correct inaccurate information
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Request deletion of your data
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Withdraw your consent at any time
To exercise your rights, email us at: info@cosmiyana.com
7. Children’s Privacy
Cosmiyana does not knowingly collect information from individuals under 18.
If such information is submitted, please contact us to request removal.
8. Cookies and Tracking
If cookies or analytics tools are used, they may collect anonymous data.
You may adjust your browser settings to disable cookies.
9. Data Retention
We retain your information only as long as necessary to:
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Provide our healing services
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Maintain basic service records
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Comply with legal or administrative requirements
You may request deletion at any time.
10. Updates to This Policy
We may modify this Privacy Policy occasionally to reflect changes in our practices.
The updated version will always include a new Effective Date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Email: info@cosmiyana.com